8.7 Why the commission I actually received is not the same as the one I calculated?

Buyer FAQ | 2022-01-17

he commission based on the amount actually paid by the customer. Although a certain product is priced at $100, but after deducting vouchers and other promotions, the customer only paid $80, so the price for calculating the commission is based on $80.

7.3 Can I return or refund the products purchased during promotions?

Buyer FAQ | 2022-01-17

Yes you can in most of the cases, unless it’s stated no return or no refund by merchants for some special promotions. The refund amount will based on your actual payment deducting any vouchers or discount applied when you paid the order.

7.2 Why can't I participate in some promotions?

Buyer FAQ | 2022-01-17

nd merchants launch promotions, they will limit the participants (e.g, only for new users), or set usage thresholds (e.g. minimum spent), etc., to achieve precision marketing targets. If you cant participate in certain promotions, it is recommended

7.1 What are the promotional activities on the platform?

Buyer FAQ | 2022-01-17

The most popular promotions on the platform includes: Voucher, Discount, Flash Deal, Bundle Deal, Ang Bao and Free Shipping. It is recommended that you follow the social media of the platform and your favorite shops, and receive notifications of prom

3.2 If the price displayed on the platform is the same price I need to pay?

Buyer FAQ | 2022-01-17

s the competitive platform price, which is the amount you need to pay. It should be noted that if the merchant provides promotions such as vouchers, Ang Bao, or others, you can also deduct these discounts before paying; in addition, if you have platf