5.1 When will I receive the service fee paid by the customer?

Seller FAQ
2022-01-17 23:06:03





The basic transaction procedure of the platform is: the customer places an order from the platform and pays the fee. At this time, the fee will be temporarily kept by the platform. After you complete the service delivery and scan the service code, the fee will be ready for processing for settlement (if it is a physical product, there will be a 10 days after sales return period before the fee to be processed), the platform will accumulate all costs to be settled on a weekly basis and send to our payment gateway partner for settlement. 


In summary, for service products, the time you receive the service fee is about 7 days after you complete the service and scan the service code.